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Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunitv to receive services. Our appointments are contirmed 24 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a cancellation fee will apply and a credit card will have to be put on file for future bookings. Less than 1 days notice will result in a charge of 25% of service. "NO SHOWS" will be charged 50% of the reserved service amount. • Appointments made within the 24-hour period and need to cancel the client then must cancel within 4 hours of appointment time or will result in a charge equal to 50% of the reserved service amount • An mutible services or combos must be held with a credit card. Multibe services or combos not canceled 24-hours in advance will be charged 50% of the reserved service amount. A credit card "HOLD" transaction mav be made on vour credit card to reserve the appointment time. Thank you for viewing and supporting our policies criteria. CONFIRMATION CALLS: As a courtesy we will text, email, or call to confirm your service appointments a business day prior to your appointment date. Please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments, and the cancellation fee.